1. GOAT USA Shipping Information

We offer free shipping for orders over $110 (pre-tax) delivered within the US.



Orders are processed by GOAT USA within 1-3 business days (Monday through Friday excluding holidays). Note: We get backlogged during sale events and the holiday season, which could delay your shipment.



All GOAT USA products are shipped via the United States Postal Service (USPS).


USPS GROUND ADVANTAGE

After processing by the GOAT USA team, deliveries arrive in 1–5 Business Days. All orders under 16 ounces are shipped via Ground Advantage unless the customer chooses otherwise.

USPS PRIORITY MAIL

After processing by the GOAT USA team, deliveries arrive in 1-3 business days depending on where your package is going. All orders over 16 ounces are sent via Priority Mail.

USPS PRIORITY MAIL EXPRESS

After processing by the GOAT USA team, Overnight delivery is available to most U.S. addresses and PO Boxes Priority Mail Express delivers 7 days a week, 365 days a year (with limited exceptions). Please note this is the fastest service available through USPS and they are reliable in getting the item to you overnight and in some rare exceptions (remote villages, severe weather) the item may arrive in two days.

2. Additional Information

  • All fundraising orders purchased through customgoatusa.com are delivered to either the lead coordinator or shipped to individual customers.
  • All other fundraising orders are delivered to the lead coordinator for distribution.
  • We do not offer international shipping except for Canada.
  • Orders are shipped from a GOAT USA facility located on Long Island.
  • Why didn’t I receive my order confirmation or shipping confirmation email?


GOAT USA will send customers a confirmation email when the order is placed. After the order is processed and shipped, customers will receive a shipping confirmation email with the USPS tracking information. If you did not receive these emails, please check your spam/junk folder or check with the GOAT USA customer service team to confirm that the email address was entered correctly at checkout.

3. Shipping Holidays

GOAT USA and its carriers will not be shipping or delivering on:



  • New Year's Eve
  • New Year's Day
  • Martin Luther King, Jr. Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day