ABOUT THE JOB

Ready to join a fun, athleisure brand with consistent growth and innovation? GOAT USA is looking for an exceptional Retail Store Assistant Manager. You’ll work closely with the GOAT USA Retail team, reporting directly to the Retail Store Manager.

The ideal candidate possesses a strong understanding of retail operations, including inventory management, customer service excellence, team leadership, and store performance optimization. This is an exciting opportunity for an individual who is passionate about leading high-performing teams, creating a welcoming store environment, enhancing the customer experience, and contributing to the overall success of a dynamic and growing retail business.

ABOUT US:

GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone to be the GOAT!

Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of approximately 100 members (and growing), GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.

Please visit our Instagram at @goatusa and our website, goatusa.com for a better understanding of the brand, product line, and founder’s story.

What You'll Do

The primary purpose of the Retail Store Assistant Manager is to ensure the GOAT USA retail store is running smoothly and effectively while carrying out managerial tasks. The Retail Store Assistant Manager is responsible for orienting and training employees and overseeing the store’s day-to-day operations while guiding Sales Leads and Associates.

Job Duties and Responsibilities

• Routinely work a large number of hours while the store is open
• Fulfill managerial tasks when manager is not present
• Manage the keys to the store
• Responsible for opening and closing the store
• Promote optimum staff performance by coaching, counseling, and disciplining employees.
• Present the store creatively and cultivate a restock schedule for always maintaining inventory.
• Engage with the GOAT USA sales strategies
• Manage inventory
• Open and Close the store
• Opening and closing the register
• Make sure the store is neat, presentable, and organized at all times
• Secure merchandise by implementing security systems and measures.
• Protect employees and customers by providing a safe and clean store environment.
• Organize the stockroom
• Decorate the store during holidays (i.e., Christmas)
• Maintain excellent communication and Customer Service skills

Requirements

• Bachelor’s Degree
• Excellent verbal and written communication skills.
• Strong communication, leadership and team management skills
• Excellent organizational and time management skills.
• Exceptional interpersonal and conflict-resolution skills.
• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Ability to communicate effectively in English
• Full-Time, non-exempt.
• Capable of lifting or moving heavy products up to 50 pounds.
• Able to stand and walk throughout the scheduled work shift.
• Basic math skills for handling transactions

Equal Employment Opportunity Statement: 

GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.